Procedure to find the IDEMIA L1 Device (MSO 1300 E3 RD) Info on Windows

Pre-requisites

• Ensure that the IDEMIA RD Service Driver is installed on your Windows PC.
• Confirm that the IDEMIA L1 RD Service is running and device is functioning.

STEPS

• 1. Connect the Device
  • Plug in the MSO 1300 E3 RD Device into an available USB port of your Laptop/PC.
• 2. Access the RD Management Tool
  • Go to the System Tray (bottom-right corner of your Windows taskbar).
  • Click on the arrow (˄) to expand the hidden icons.
  • 
  • Locate and click on the IDEMIA logo to open the IDEMIA L1 RD Management Tool.
  • 
• 3. View Device Details in RD Management Tool
  • Navigate to the Device Information tab.
  • Here, you can view the following details:
  • • RD Version
    • Device Serial Number
    • Device Firmware
    • Whitelisting Status
  • 
  • You can also perform the following operations from Configuration tab in Management tool:
  • Enable logs for analysis and Proxy
  • Verify or Change Communication mode according to the Business Application.
  • Start / Stop / Restart the service
  • Capture Fingerprint
  • 
  • If the details are not visible:
    • Check the device connectivity.
    • Click on the Refresh button in the tool.
    • The serial number should now appear.

Alternatively, device serial number can be found by following the below method:

Pre-requisites

• Ensure that the MSO Device Driver is installed on your Windows PC.

STEPS

• 1. Connect the Device
  • Ensure the Device driver is already installed.
  • Plug the MSO device into a USB port of the Windows PC.
  • Ensure the device is properly detected.
• 2. Open Device Manager
  • Press Win + R, type devmgmt.msc, and press Enter.
  • 
  • This will open the Device Manager window.
• 3. Locate the Device
  • In the Device Manager, expand Universal Serial Bus Controllers or Ports (depending on the driver installation).
  • Find your L0 device in the list. (e.g. “MorphoSmart CBM” or “MorphoSmart MSO1300 E3”)
  • 
• 4. Open Device Properties
  • Right-click on the device name “MorphoSmart CBM” or “MorphoSmart MSO1300 E3” Properties.
  • 
• 5. Check Details Tab
  • In the Properties window, go to the Details tab.
  • From the Property drop-down, select Device Instance Path.
  • 
  • OR
  • In the Properties window, go to the Event tab.
  • 
• 6. Extract Serial Number
  • The complete device serial number (P/N-S/N) will be shown under information section.
  • Example: USB\VID_079B&PID_0047\293715913-2325I007910
    → Here, the highlighted part 293715913-2325I007910 is the complete desktop serial number (PN-SN) of a connected device.